For Referring Vets
For Emergency and Critical Care Referral
Our Emergency and Critical Care Team is happy to receive any referral cases at all times during our operating hours for after-hours or critical care.
Contact Us Before Referral
Please call us prior to sending the critical patient over to discuss the case you’d like to refer with our Emergency Vet on duty.
Receive Initial Estimate
The vet on duty will provide an estimate for the first 12 hours of hospitalisation here at Westside. Please pass this estimate on to your client prior to the referral.
Confirm Care Plan
Let us know if you'd like the patient to be transferred back to you the next day, or if they'd likely continue hospitalisation at Westside Emergency until they are fit for discharge.
Forward Patient History
Forward the relevant patient history, radiographs/ultrasound images, and blood tests results to info@westsideemergency.com.sg
Send Clinical Summary
We will send the patient’s clinical summary from us to your clinic email upon the patient’s discharge or prior to transfer back to you. For patients hospitalised for more than a day, we will send interim history for your perusal.
For Outpatient Medical Imaging Referral
Referral Procedure & Information
For Outpatient Ultrasound and CT Scans
Appointment Booking
Call us at our hotline @ 6931 0095 to check on appointment dates available.
Patient Information Submission
Forward relevant patient history and related information to info@westsideemergency.com.sg so our sonographer can better understand areas you'd like extra focus on. It is beneficial to provide a clear, concise medical history and reason for the scans to the reading radiologist.
Scan Review & Reporting Process
For ultrasounds, the sonographer will reach out to the referring vet should the scan shows any information that requires immediate attention for the patient. Otherwise, the formal interpretation report by a board certified radiologist/cardiologist will be forwarded to the referring vet once it returns in 1 to 3 working days similarly for outpatient CT scans.
Real-Time Scan Viewing
Referring veterinarians can view the ultrasound scans in real time over Zoom or Microsoft Teams, please enquire if you are interested. Referring veterinarians can view the ultrasound scans in real time over Zoom or Microsoft Teams, please enquire if you are interested.
Pre-Ultrasound Preparations
Fasting Preparation
Patients should ideally be fasted 12 hours before appointment (from midnight onwards) unless patient's' condition (eg. diabetic) does not allow them to.
Medication Guidelines
Water insoluble medications (eg. Sucralfate, Crospovidone) should ideally be held off during fasting as they may interfere with imaging, causing some organs to be obscured during the scan.
Hydration Instructions
Free access to water is encouraged.
Pre-Scan Preparation
Scan areas (sides of thorax, abdomen) will be shaved for the scan.
For Specialist Surgery Referral
Coordinate with Client
Once your clinical summary and surgical referral form have been received, our surgical team will call the client to arrange for a suitable appointment date for consultation.
Receive Clinical Report
Clinical summary post procedure/surgery will be sent back to referring primary care vets.
Reach Out
Referring veterinarians who have queries prior to making the referral, feel free to reach out to Dr Derniese at derniese@westsideemergency.com.sg