Emergency Veterinary Care

When you bring your pet to our emergency hospital, a nurse will assess their condition and prioritise care. Critical cases get immediate attention while those less critical may need to wait. If your pet is in critical condition, you may be asked to approve a resuscitation plan while the vet works to stabilise them.

While you fill out the registration form, a nurse will examine your pet. If they show signs of instability, a vet will be alerted immediately. Pets are prioritised based on urgency—stable pets wait with their owners, while those needing extra care may be monitored in the treatment area. Wait times may be longer if a critical patient arrives.

During the consultation, the vet will discuss your concerns and assess your pet’s condition. Using in-house tools like ultrasound, X-rays, and rapid lab tests, they can quickly diagnose and recommend treatment plans.

X-rays and blood tests can be done the same day to assess your pet’s condition. Advanced scans like ultrasounds, echocardiograms, and CT scans are scheduled once your pet is stable. The vet will review the results with you and recommend a treatment plan, which may be outpatient or inpatient based on their advice and your decision.

​ICU patients receive 24/7 monitoring by experienced vets and nurses to ensure top-quality critical care. Treatment plans are customised and reassessed every shift. Once your pet stabilises , the vet will discuss discharge, follow-up care, and ongoing management. If needed, medical records will be sent to your primary vet.

Visitation and discharge hours for critically ill pets are determined daily based on their treatment plan and monitoring needs. Owners receive at least one update call from the vet every 12 hours on their pet’s condition and next steps. Delays may occur if emergencies arise.